Privacy Policy
Effective Date: August 15, 2026
1. Introduction
Welcome to Advanced Remediation Services ("we," "our," or "us"). We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (advancedremediationservices.com) and utilize our dispatch network.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information that you voluntarily give to us when you request a service call or submit a contact form.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
- Call Data: When you call the toll-free numbers listed on our site, our dispatch partners may record the call for quality assurance and collect data regarding the caller ID, duration of the call, and your geographic location.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Fulfill and manage your requests for emergency water, fire, and mold restoration.
- Connect you with verified, independent third-party contractors in your geographic area.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Respond to customer service requests and support needs.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- Third-Party Service Providers: We will share your information with our network of independent contractors and dispatch partners for the explicit purpose of fulfilling your request for a service estimate or repair.
5. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at privacy@advancedremediationservices.com.